Terms & Conditions

Effective Date: January 1, 2025

Welcome to Grace & Glamour Lash Co. (GG Lash Co.)! These Terms and Conditions govern your access to and use of our website, services, and products. By using our website or booking a service, you agree to these terms in full. Please read them carefully.

Contact Information

For any questions regarding these Terms & Conditions, contact us:
Phone: 405-596-4378
Email: info@gglash.co

1. Services

At GG Lash Co., we provide luxury lash and brow services tailored to meet your needs. By booking an appointment, you acknowledge that:

  • Results may vary based on individual preferences and conditions.

  • Clients must disclose any allergies, sensitivities, or medical conditions prior to the appointment.

2. Bookings and Cancellations

  • Booking Policy: Appointments must be scheduled online via our booking system.

  • Deposit: A non-refundable deposit may be required to secure your appointment.

  • Rescheduling: Clients may reschedule appointments with at least 24 hours' notice.

  • Cancellation Policy: Appointments canceled within 24 hours of the scheduled time will incur a 50% cancellation fee.

  • No-Shows: Failure to attend an appointment without notice will result in a 100% charge of the service fee.

3. Payment

  • Payments for services are due at the time of the appointment.

  • We accept major credit cards, debit cards, and other specified payment methods.

  • All payments are processed securely, and no payment information is stored on our website.

4. Refund Policy

Due to the nature of our services, all sales are final. Refunds are not provided for completed services.

  • If you are unsatisfied, please contact us within 48 hours of your appointment to address your concerns.

  • We offer complimentary fixes within this timeframe to ensure your satisfaction.

5. Client Responsibilities

  • Arrive on time for your appointment. Late arrivals may result in a shortened service or rescheduling.

  • Follow aftercare instructions provided to maintain the longevity and quality of your lash extensions or brow services.

  • Notify us of any issues, concerns, or reactions as soon as possible.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we handle your personal information.

7. Website Use

  • Content: All content on this website, including text, images, and graphics, is the property of GG Lash Co. and protected by copyright laws.

  • Prohibited Use: You may not copy, distribute, or reproduce any content without prior written consent.

  • Third-Party Links: Our website may contain links to external websites. We are not responsible for the content or privacy practices of these third-party sites

8. Liability

GG Lash Co. is not liable for:

  • Reactions caused by undisclosed allergies or sensitivities.

  • Damages resulting from improper aftercare or misuse of products.

  • Losses or damages resulting from the use of our website or services.

9. Modifications

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective upon posting to this page.

10. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Oklahoma.

Thank you for choosing Grace & Glamour Lash Co. for your beauty needs. We are committed to providing exceptional service and ensuring your experience is nothing short of luxurious.

For questions or concerns, please reach out:
Phone: 405-596-4378
Email: info@gglash.co
Website:
www.graceandglamourlashes.com